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Anna Rose's avatar

Love all of this Lucy. It reminds me of a conversation I’ve had with an agent this week who was absolutely lovely and very keen on my work, super complimentary etc etc, but she was very honest. Until your Instagram followers are higher, you won’t be looked at and we need to work on that. I’m in a period of contemplation about that right now considering my own evolution and what’s important to me. This article is another reminder that numbers pay dividends, and I’m contemplating how to do that in a way that’s meaningful and sustainable to me and if the β€˜numbers’ don’t work out how I can still be of service. Nicola Washington is always super helpful with that. But yeh, I feel this article and am 100% here for the evolution ❀️✨

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Lucy Werner's avatar

Oh my goodness it’s so tiresome. It shouldn’t be about that. My engagement on Instagram is.5% my open rate here is 40%. Surely you would want an engaged audience over vanity metrics. Make it make sense.

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Anna Rose's avatar

I know right?!

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Claire Venus ✨'s avatar

I’m very excited for your founding member tier! When does that launch love?

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Sarah Best's avatar

Thanks for sharing this Lucy.

There are plenty of things that confuse me about Substack, and your experiences at the time of your publications deletion and since have increased some of my confusion. That said, I am really glad that you are here and channelling the energy into strength!

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Lucy Werner's avatar

Thank you Sarah! I’m glad the energy re channeling js resonating with people.

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Lee Griffith's avatar

Love the plans for the evolution (and founding member benefits!!).

Not loving the poor customer service from substack ... I've got a real thing with customer experience at the moment after quite a few big brands have let me down. Don't know why they've all suddenly got grab it energy and don't care about how they treat those who are funding their success!

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Lucy Werner's avatar

The frustrating part is that, through my professional eyes, it is also an utterly wasted opportunity.

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Lee Griffith's avatar

Completely. And for what? They tainted your experience of working with them and the ripple effect is that all your subscribers feel that taint too.

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Claire Venus ✨'s avatar

Also πŸ€—

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